by | Aug 15, 2024 | AI News
Alignment of brain embeddings and artificial contextual embeddings in natural language points to common geometric patterns Nature Communications The reliability can be evaluated by measuring the expected calibration error (ECE) score43 with 10 bins. A lower ECE score...
by | Apr 11, 2024 | AI News
Is the AI Copilot the Future of Customer Experience? The incorporation of the Palm 2 language model enabled Bard to be more visual in its responses to user queries. Bard also incorporated Google Lens, letting users upload images in addition to written prompts. The...
by | Mar 12, 2024 | AI News
Is AI the Silver Bullet for Contact Centers? Unpacking the Myths and Realities While automation can and should be optimized any and everywhere it can, AI is just not there yet for more complicated tasks. The generative AI features of the platform can assist agents...
